Let’s picture a scenario. It’s a lazy evening. You have enjoyed your weekend, done your laundry and now are just in the mood to watch your favorite show before starting your week. You know exactly what you want to eat, and are placing your order. Your food comes on time, you enjoy your meal and show and are in the best mood for the start of your week. What if I told you that there’s a plot twist though? What if your food didn’t come on time? Or the food delivered to you was cold and had the nuts you are allergic to? Or you probably kept waiting for two hours, made lots of calls to the customer care and then cancelled your order, ate something from your refrigerator and hate that you have to go to work tomorrow. I am sure nobody wants the plot twist. But yes, we have experienced this at some point. 

How can we as an industry allow customers to experience joy from food and not chaos? How do we give them an experience that will keep them coming back to us since we are reliable? The answer to this question is ERP integrated software solution. 

Restaurants and Hotels work best when they choose ERP. The tools, features and modules that are already a part of such systems make your tasks 10X times simpler. The software is based on a single platform and connects the customer at one end, the chef at the next step and the delivery executive or waiter at the other end. Yes, the system is multi-user friendly, cloud based for storage and security and is open to customization specific to you. Customers can take a look at digital menu’s, see the list of ingredients and customize their orders. The chef can see these specifications and make the dish accordingly. Meanwhile, the customer can see what the status of the order is and how much time will it take to receive it. For catering and home deliveries, the system has an automated sticker feature which has all the information about the food to put on the on the parcel. The delivery executive can be tracked and the closest in the vicinity is assigned for the delivery. 

Take a look at RestoPOS, TalabFast, Catering solutions and On-My-Way on our website udevelopvmarket.com.

With ERP integrated solutions, take your restaurant online or manage orders and deliveries or understand and assign nutrition values. Choose the right software according to your business need. Whether you are a diet provider, a caterer, a local restaurant, ERP is here to ensure that your customers get timely and accurate orders from you. ERP will help you and your customers have a lovely evening and a great work week.